At this moment we are not shipping to PO Boxes

Your order will be processed and shipped out within 1-2 Business Days.

The shipping options we offer via USPS are:

Standard: 3-5 days
2-Day Priority
Express: 1-2 Business Days

Keep in mind, Your order will be processed and shipped within 1-2
Business Days.

Need your order sooner? Contact us ASAP Fenix@shopfenixrose.com

If you wish to make a change to your order please email us within 24 hours to Address all and any issues regarding your order(s).

Yes! please

You may receive a full refund within 14 days from day your order was shipped.
Return requests after 14 days may   receive a merchandise credit on an eGift Card.
After 30

 days, we will no longer accept any returns or exchanges.

If you just placed your order,  please contact us ASAP.
If your order has already shipped or was delivered please contact us or submit a request.

You will receive an email with your tracking number provided as soon as your order is being prepped for shipping.

FenixRose is not Responsible for any lost or stolen packages. Please make sure your information is up to date and accurate in order to avoid any delays or errors in the shipping processes.

Orders $125 or more pre-tax are eligible for free 2-day priority shipping via usps

We Accept
Visa, Mastercard, Amex, Discover, PayPal

as well as buy now, pay later options such as:
Afterpay
Sezzle
Zip (Quadpay)